Frequently Asked Questions
Where are you located and where do you ship products from?
We're located in sunny Florida and we ship directly from our warehouse in Florida.
How long will it take for my order to arrive?
Delivery takes 2-5 business days within US. We offer worldwide shipping for customers located outside US, the shipping times vary from 15-25 business days depending on location.
How do I check the status of my order?
We will send you tracking info once your order ships. You can use tracking info to track your order.
What is your return policy?
We offer 30-day money back guarantee to all our customers. If you don't like it after using it for 30-days, reach out to us at firstname.lastname@example.org to initiate refund.
How much does True Nerd™ Personal Blender weigh?
True Nerd™ Personal Blender weighs only 1.5 lbs.
How do I charge it?
True Nerd™ Personal Blender comes with a wireless USB charger. Just put True Nerd™ Personal Blender on the magnetic charger and it'll automatically align itself to start charging.
How to clean True Nerd™ Personal Blender?
Just add dish soap with water and press the button to blend.
How many blends can it do in a single charge?
True Nerd™ Personal Blender can do anywhere from 12-14 blends in a single charge.